Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

April 3, 2022

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Fort Myers (Colonial Blvd). You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Tuffy Fort Myers (Colonial Blvd) as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Fort Myers (Colonial Blvd), we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Tuffy Fort Myers (Colonial Blvd)
3263 Colonial Blvd
Fort Myers, Florida 33966
239-277-7655
https://www.tuffycolonialblvd.com

More articles from Tuffy Fort Myers (Colonial Blvd.)

When Are Your Tires Worn Out?

May 12, 2024

Hey Fort Myers area drivers, are your tires worn out? What is the standard for our Florida streets? How can you tell on your vehicle?While there may be legal requirements for the Fort Myers area, there are safety concerns that go beyond meeting minimum replacement mandates.Two-thirty-seconds of... More

An Oil for All Seasons (Engine Oil Selection)

May 5, 2024

You swap your winter boots for flip-flops in the summer. Why not change your winter engine oil for summer, hot-weather oil? While it may seem like it makes sense, there's some good news. Most drivers don't have to, and here's why. Engine oil can be made in different thicknesses. That thicknes... More

Ask Tuffy Fort Myers (Colonial Blvd): What Happens When a Serpentine Belt Breaks?

April 28, 2024

The serpentine belt is aptly named since it snakes around under your hood. It may lack its namesake's fangs, but it sure packs a wallop when it breaks.The serpentine belt powers a lot of engine systems. It runs the alternator, which charges the battery; the water pump (on some vehicles), which co... More